Privacy Policy

eMotion Media Productions collects information necessary to provide our services and operate our website. The types of information we may collect include:

• Contact information — name, email address, phone number, and business name submitted via our contact forms or service orders
• Account credentials — email and password used to access the client portal
• Project information — details about your business, brand assets, goals, and preferences shared during engagements
• Uploaded files — photographs, videos, logos, documents, and other materials you provide through the portal
• Technical data — IP address, browser type, device information, and usage data collected automatically

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device.

We use analytics tools to collect aggregated, non-identifying data about website usage. This helps us improve our website's performance and content. You can control cookies through your browser settings, though disabling them may affect certain website features.

When you submit a form on our website — such as a project inquiry, contact request, or meeting booking — we collect the information you provide. This information is used solely to respond to your inquiry and discuss potential engagements.

We do not sell your contact information to third parties. Marketing communications are sent only with your consent, and you may unsubscribe at any time.

Our client portal is a secure, invite-only platform where clients can manage projects, view deliverables, communicate with our team, schedule meetings, track goals, and access shared resources.

Portal access requires authentication. We use industry-standard security measures to protect portal data, but no system is completely secure. Clients are responsible for keeping their login credentials confidential and should contact us immediately if unauthorized access is suspected.

Files uploaded through the client portal — including brand guidelines, logo files, photography, videos, marketing reports, and documents — are stored securely and used only for the purpose of delivering your project or ongoing services.

You retain ownership of all materials you upload. We do not use your uploaded content for any purpose other than fulfilling your service engagement without your explicit permission.

With your consent, we may send you marketing communications about our services, special offers, and industry insights. You can opt out of these communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

To deliver certain services, we may integrate with third-party platforms, including:

• Google (Ads, Analytics, Search Console, Business profiles)
• Meta (Facebook & Instagram advertising)
• Web hosting and domain registrars
• Email and communication tools
• Social media platforms (LinkedIn, TikTok, YouTube, etc.)

These third parties have their own privacy policies governing how they handle data. We encourage you to review their policies. We are not responsible for the data practices of third-party platforms.

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and records are typically retained for the duration of our engagement and for a reasonable period thereafter to support ongoing services and reference.

If you request that we delete your data, we will remove it from our active systems where legally permitted, though some information may be retained to comply with legal or accounting requirements.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications at any time
• Withdraw consent for data processing where consent was given

To exercise any of these rights, please contact us using the information below.

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. These measures include encrypted data transmission, secure authentication for the client portal, and restricted access controls.

However, no method of transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• eMotion Media Productions
• Joplin, Missouri
• zach@emotionmediaproductions.com

You can also reach us through our contact page.